For almost 2 years, healthcare practices and many other businesses have struggled to adapt and survive in the face of COVID-19.
As a lawyer who works extensively with physician practices and other healthcare entities, I'd like to share some important lessons learned as a result of the pandemic.
Seek Out Knowledgeable Advisors
Many practices, even those of substantial size, do not have knowledgeable advisors to turn to in a time of need. Whether it was seeking out PPP funds or obtaining guidance on handling employment issues, OSHA compliance, or sick leave, many practices scrambled to find meaningful and expert support. By the time some clients found the help they needed, they had missed loan application deadlines, already acted on poor legal advice, or even violated the law.
Physician practices and other healthcare businesses must develop relationships with experienced and qualified financial and legal advisors. In addition to being available and helpful in a time of crisis, there may be guidance from which they could benefit even during quieter times.
Handle Human Resources Issues Properly
Too many practices lack a single employee trained and knowledgeable about handling HR matters. The pandemic introduced a variety of employment issues all at once: layoffs, furloughs, unemployment claims, COVID testing requirements, mask-wearing, vaccination policies, and similar issues.
