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JOHN WHYTE: Welcome, everyone. Thanks for watching. I'm Dr. John Whyte, chief medical officer at WebMD. How many of you had had a telemedicine visit? How did it go? Were you happy with it? Are you going to do it again? What's health care going to look like in the fall?
So to help provide some insights, I've asked my good friend Ceci Connolly. She's the president and CEO of the Alliance of Community Health Plans. Ceci, thanks for joining me.
CECI CONNOLLY: John, great to be with you.
JOHN WHYTE: You wrote a commentary in the New England Journal of Medicine Catalyst where you say, "These new telehealth-first products support a coordinated primary care system focused on prevention, management of chronic conditions, and the delivery of appropriate affordable care." How does telehealth do all of that?
CECI CONNOLLY: Well, John, thanks for reading that column. We really love that Catalystpublication. We think it's such a good, timely publication now in the health care field. And all of those ingredients are so critical to health care, as you know, and highly possible in virtual care but not guaranteed.