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TIME: 2.5HRS
Creating a Productive and Motivated Staff
How to Guide and Enrich Employee Performance

This course presents essential elements required to achieving and maintaining an effective and motivated staff, whether you are a practice owner or are employed. A productive staff team guided by a skilled leadership team can result in optimal patient experience, reduction in errors and oversights in the office, fewer office disputes and disruptions, and a smoother workflow. The course will cover:

  • Creating a strong foundation and clear expectations
  • Recruiting and hiring efficiently
  • Your role in helping staff achieve peak performance
  • The importance of clear communication
  • Skills for leadership within a large organization
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5 CHAPTERS
The Important Foundation for an Effective Staff
The key to having efficient employees is ensuring that everyone knows the direction of your organization and their role in it.
START
Hiring Well
Before recruiting for an open position, plan your strategy to ensure making the best hiring decision.
START
Developing a Best Practices Staff
Having a staff that performs at their peak starts from the top, with leaders who inspire and encourage.
START
Growing Enthusiasm and Commitment in Your Staff
Communication is the key to motivating staff and fostering engagement so that everyone is committed to the same main goal.
START
Leading in a Large Medical Organization
Larger organizations come with greater opportunities to lead. Here's how to work with others to influence and inspire staff.
START
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ACADEMY CERTIFICATE EARNED
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This content will become available after you have completed the prior chapters.
AUTHORS
Judy Capko
Healthcare Practice Management Consultant, Capko & Morgan, San Francisco, California
ABOUT
PHYSICIAN BUSINESS ACADEMY

Medscape Physician Business Academy is designed to help all physicians, employed and self-employed as well as new and more established practicing physicians, become successful in their medical practice and career by providing the essential business information that most medical schools and residency programs don't teach.

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COURSE BENEFITS

BY COMPLETING 8 COURSES YOU WILL RECEIVE A CERTIFICATE OF COMPLETION. AFTER COMPLETING EACH COURSE, YOU’LL RECEIVE A LETTER OF COMPLETION.

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PHYSICIAN BUSINESS ACADEMY CERTIFICATE
Medscape Physicians Business Academy course content is provided for educational and information purposes only. If you have particular questions or concerns relating to your practice you should consult the appropriate legal, financial or other expert.